Product information
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Shipping Policy
At Profila Tools, we proudly offer our customers FREE worldwide shipping on all orders over $50!
Order Processing Times
Please allow us 1–3 business days to process and dispatch your order. An order is considered dispatched when handed off to our shipping carrier and is in transit. Processing may take up to 7 business days during peak periods and holidays.
Estimated Shipping Times
Delivery times vary depending on your location:
- 🇺🇸 USA: 4–12 Business Days
- 🇨🇦 Canada: 4–10 Business Days
- 🇦🇺 Australia: 6–14 Business Days
- 🇳🇿 New Zealand: 8–14 Business Days
- 🇬🇧 Great Britain: 6–12 Business Days
- 🇪🇺 EU Countries: 4–10 Business Days
- 🌍 Rest of the World: 20–25 Business Days
During peak times and holidays, shipping carriers may experience delays beyond our control. Unexpected customs inspections can also increase delivery time.
Order Changes and Accurate Shipping Information
Please ensure your shipping information is accurate and complete at checkout. Incorrect information may delay processing or result in order cancellation. If your address is incorrect, our support team will contact you within 3 business days. We reserve the right to cancel your order if we do not receive a response within this timeframe.
We do not refund items shipped to incorrect addresses provided by the customer. If a package is returned due to a wrong address, a $15 reshipping or return fee may apply.
If you notice an error in your shipping information, email us at support@profilatools.com within 12 hours of placing your order. We will do our best to accommodate changes, but we cannot guarantee modifications after this period.
Delayed Delivery
We aim for timely deliveries but are not responsible for delays beyond our control. These may include courier issues related to weather, transportation problems, product availability, address verification issues, or payment processing delays. We may notify you if any significant delays occur prior to dispatch.
Lost or Stolen Packages
If your package is lost or stolen, contact us at support@profilatools.com. We recommend contacting the courier to file a claim. We will assist in following up with the courier on your behalf. While we are not responsible for lost or stolen packages, we will work with you to resolve the issue. Depending on the circumstances, we may offer a replacement.
Separate Shipments
Multiple items may be shipped separately to ensure faster delivery. You will receive individual tracking numbers for each shipment. Some items in your order may arrive in separate packages and on different days. Your shipping confirmation emails will provide estimated delivery times for each item.
Shipping Policy Changes
Profila Tools reserves the right to modify this Shipping Policy at any time. Customers are responsible for reviewing the latest version before purchasing and using our products. By placing an order with Profila Tools, you acknowledge and agree to be bound by the terms of this Shipping Policy.
Contact Information
For any inquiries regarding our shipping policy, contact us at support@profilatools.com.
Warranty Policy
30-Day Limited Warranty
At Profila Tools, we stand behind the quality and reliability of our products. We offer a 30-day limited warranty against defects in materials and workmanship from the date of delivery.
What Is Covered?
This warranty covers manufacturing defects and quality issues under normal use conditions within 30 days of delivery. If a qualifying issue arises, we will repair, replace, or issue store credit at our discretion.
What Is Not Covered?
This warranty does not cover:
- Damage caused by misuse, abuse, or neglect
- Normal wear and tear
- Unauthorized modifications or repairs
- Accidental or intentional damage
- Claims submitted after the 30-day period
How to Claim Your Warranty
To initiate a warranty claim, please contact our support team at support@profilatools.com with your order number, a description of the issue, and photos/videos of the product.
Resolution Process
Once we review your claim, we will provide instructions for returning the product if necessary. Approved warranty claims will be resolved with a repair, replacement, or store credit.
Need Assistance?
If you have any questions about our warranty policy, feel free to reach out to us at support@profilatools.com.
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Customer Reviews
Buen artículo cumple con todo
바람이 아주 세고 먼지 털이용으로 좋습니다
the trim looks very cheap and I think if it falls away again, then all the plastic will fall apart. It doesn’t blow well, but the trim disappointed me
Everything perfect very powerful
Ok product. The accessories are not magnetic which disappointed me a little. I'm not sure if it has the rotations they say because i tried products with 30% or 50% fewer rotations according to the specifications and the strength is similar if not the same as them. But it seems that everything is ok.
PRODUCT FEATURES
Durability
Profila Tools™ are crafted to provide dependable performance, ensuring long-lasting use for your everyday projects
Ergonomics
Designed with user comfort in mind, our tools fit naturally in your hand, making every task easier and more efficient.
Versatility
From home improvement to professional tasks, Profila Tools™ are built to adapt and excel in any project.
Innovation
Combining advanced technology with practical design, our tools deliver innovative solutions for modern challenges.
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